Ordering
Can I order a ready-made design without customizing it?
Yes. Many products in our collection are finished designs. Send an inquiry with the product name and quantity and we will confirm price, availability and shipping.
Do you have minimum order quantities?
Minimums depend on the product and whether it is printed to order. We confirm the exact minimum for each item when we reply to your inquiry.
Samples & artwork
Can I see a sample before ordering?
Yes. Use the Get samples page to tell us which items you are considering, and we will confirm what can be sent.
Can I use the artwork collections on my own products?
Artwork previews are references only. Licensing, included files and pricing are confirmed by inquiry before any use.
US buyer questions
What determines the price of a packaging project?
Format, dimensions, material structure, print coverage, finishes, closures and order quantity all affect pricing. Share the number of designs or SKUs and the quantity for each so a project-specific quote can be prepared. Pricing and commercial terms require confirmation; no standard price is implied.
Are minimum quantities and lead times the same for every pouch?
No. Stock-style formats and custom-printed projects can have different requirements. Ask for minimums by format and design, artwork approval timing, production scheduling and delivery terms to your US destination before committing to a launch date.
How should I choose a pouch size?
Start with your target fill weight in ounces or pounds, or grams, and provide a product sample specification if available. Product density, headspace, gusset depth and seal area affect capacity. Dimensions alone do not guarantee a particular fill weight.
What should I check for food-contact packaging?
Request documentation for the exact material structure and intended food-contact conditions, including temperature and storage duration. Suitability is application-specific; this website does not certify a package as FDA-approved or establish regulatory compliance.
Can I use a recyclable claim on packaging sold in the US?
Only after reviewing the finished structure, supporting evidence and access to appropriate recycling facilities for your audience. Review current FTC Green Guides and applicable state requirements. A mono-material design or paper-like finish alone is not enough to support an unqualified claim.
YOUR NEXT PRODUCTION DECISION
Bring us the product. Start with the right questions.
Format, fill weight, artwork, quantity and US destination—one clear packaging brief.